AUGMENTED REALITY IN HRM
Augmented Reality (AR) is gaining popularity in various industries, including employee training and development, due to rapid technological advancements. AR allows staff to replicate real-world situations in a secure setting, providing practical experience crucial for professional growth. Let’s discover how augmented reality is revolutionizing onboarding, creating immersive learning environments, and boosting employee engagement.
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| Augmented Reality Impact on HR Industry | Techrseries |
Introduction
(Appliview, 2023) states that Augmented Reality (AR) is revolutionizing HR practices by providing an interactive learning environment for employees. It enhances training modules, boosts confidence, and accelerates skill acquisition. Companies like Ikea, Walmart, and KFC have successfully adopted AR technology to improve induction and training processes. As technology advances, AR will play a greater role in HR innovation, making HR more immersive, interactive, and efficient in the future. Let's look at how HR procedures are being redefined by augmented reality.
What is Augmented Reality (AR)?
According to (Hayes, 2024), Augmented reality (AR) is a digital version of the real world that uses computer-generated information, including visual and sound elements, to enhance the user's experience. It is used by retailers and companies to promote products, launch marketing campaigns, and collect user data. AR is different from virtual reality, which creates its own cyber environment. Despite its growing popularity, marketers and technology firms have struggled to overcome the perception that AR is merely a marketing tool. While there is evidence that consumers may benefit from AR, research is limited to small populations, making it difficult to discern trends or correlations. Despite this, AR continues to be developed and pervasive in various applications.
Augmented Reality in Human Resources: Transforming Onboarding and Training
As mentioned by (Patel, 2023), Augmented Reality (AR) is revolutionizing the HR industry, particularly in induction and training. It offers numerous benefits for employee development and skill enhancement. AR training modules are being used in various industries, including HR, to create immersive experiences. AR is also revolutionizing recruitment by offering remote candidate assessments, making it more efficient and cost-effective. This eliminates the need for in-person interviews and on-site visits, making virtual interviews more popular among recruiters. These platforms transcend geographical boundaries, enhancing the hiring process.
How can HR benefit from Augmented Reality?
(Das, 2023) stated that HR leaders face challenges in talent acquisition, retention, and employee engagement. However, new technological tools and digital workplaces can help manage talent better. Augmented reality (AR) can create a flexible work environment, provide high-quality training, save costs, and increase productivity. AR can also aid workers in repairs and maintenance, providing hands-free visual data and remote guidance. It can also improve employee engagement by reducing the gap between employees and HR, offering customized benefits and competitive compensations.
Advantages of Augmented Reality in HR: Transforming Onboarding and Training
1. Facilitates Practice, Introspection, and Repetition
2. Lowers training costs, boosts employee confidence, and produces engaging training
The use of AR in training has enhanced employee engagement, confidence, and cost reduction, while also enabling remote training, resulting in improved learning outcomes, increased efficiency, and a more prepared workforce (Forbes, 2023).
3. Guarantees Executive and information access for Staff Members and encourages Inclusion
Companies can implement virtual learning strategies such as online town halls, all-hands virtual coffees, and virtual culture-creating activities like terrarium-making to ensure everyone has access to executives and information, promoting inclusion regardless of work location (Forbes, 2023).
4. Improves decision-making, raises engagement, and improves the end-user experience
(Forbes, 2023) states that VR and AR are expected to gain popularity in interviews, assessments, virtual onboarding programs, immersive learning courses, and virtual collaboration using avatars. These technologies will enhance user experience, engagement, decision-making, and problem-solving, and lead to long-term cost savings in these spaces.
How Augmented Reality is helping Boeing to Transform Maintenance Training?
As mentioned by (Majumdar, 2023), Boeing is utilizing Augmented Reality (AR) technology for aircraft maintenance training, enhancing efficiency, accuracy, and safety while reducing training time and costs. The company uses AR-enabled smart glasses to overlay digital information onto aircraft components, providing real-time, hands-free, interactive 3D wiring diagrams for technicians to follow. This replaces traditional 20-foot-long paper diagrams, improving speed and accuracy by 30%. Boeing is now exploring ways to further utilize AR technology, particularly for preparing the 769,000 new maintenance technicians needed to service the aviation industry's worldwide fleet over the next 20 years. This approach is expected to save millions per jet and help Boeing produce more aircraft at a faster rate.
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| Boeing’s ATOM technology connects field representatives with customers globally to resolve issues quickly | Breaking Defense |
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Conclusion
To summarize, augmented reality holds significant value for HR. It can improve employee engagement and motivation, ensure safety and compliance, boost onboarding experiences, improve training effectiveness, lower costs, facilitate remote work, offer data-driven insights, and give businesses a competitive edge in the ever-changing business world. Adopting augmented reality technology gives HR professionals the ability to develop people, produce memorable learning experiences, and propel organizational performance.
References
Forbes, 2023. Revolutionizing Employee Training: Six Benefits Of Virtual And Augmented Reality In The Workplace. [Online]
Available at: https://www.forbes.com/sites/forbeshumanresourcescouncil/2023/05/11/revolutionizing-employee-training-six-benefits-of-virtual-and-augmented-reality-in-the-workplace/?sh=64e9f2c65f26
[Accessed 21 March 2024].
HAYES, A., 2024. Augmented Reality (AR): Definition, Examples, and Uses. [Online]
Available at: https://www.investopedia.com/terms/a/augmented-reality.asp
[Accessed 21 March 2024].
Majumdar, O., 2023. Boeing field-tests augmented reality-based maintenance technology. [Online]
Available at: https://www.janes.com/defence-news/news-detail/boeing-field-tests-augmented-reality-based-maintenance-technology
[Accessed 21 March 2024].
Ontop, 2024. Augmented Reality in HR: Redefining Training and Onboarding. [Online]
Available at: https://www.getontop.com/blog/augmented-reality-in-hr-redefining-training-and-onboarding
[Accessed 21 March 2024].
Available at: https://www.appliview.com/blog/augmented-reality-ar-in-hr-changing-the-face-of-onboarding-training/
[Accessed 21 March 2024].


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